Elamen
Legal

Privacy Policy

Your privacy matters. This policy explains what we collect, why, and how we protect it.

Last updated: June 16, 2026

01. Introduction

Welcome to Elamen ("we," "us," or "our"). We operate the website elamen.com and provide AI video creation education, tutorials, and a private community (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, join our community, or use our services.

By accessing or using our Service, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service. We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of this Privacy Policy.

02. Information We Collect

We collect information about you in a variety of ways depending on how you interact with our Service:

Information You Provide Directly

  • Account information when you join our community through Whop (name, email address, username)
  • Payment and billing information (processed entirely by Whop — we do not store your credit card or payment details)
  • Communications you send to us directly (emails, support requests, feedback)
  • Content you post within the community (messages, shared files, feedback)
  • Survey responses or contest entries you voluntarily submit

Information Collected Automatically

  • Device information (browser type, operating system, device identifiers)
  • Usage data (pages visited, time spent on pages, click patterns, referral source)
  • IP address and approximate geographic location (city/country level)
  • Cookie data and similar tracking technologies
  • Interaction data with our emails and communications

Information from Third Parties

  • Whop platform data (subscription status, community access level, payment history)
  • Analytics providers (aggregated site usage statistics)
  • Social media platforms if you interact with our content there

03. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain our Service and community
  • To process your subscription and manage your account through Whop
  • To send you educational content, tutorials, and community updates you've opted into
  • To respond to your inquiries, support requests, and provide customer service
  • To analyze usage patterns and improve our website, content, and user experience
  • To detect, prevent, and address technical issues, fraud, or security breaches
  • To comply with legal obligations and enforce our terms
  • To send marketing communications (only with your consent, and you can opt out at any time)

04. Information Sharing & Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

  • Whop — our community and payment processing platform. They handle all payment data, subscription management, and community hosting. Their privacy policy governs their use of your data.
  • Analytics providers — we use privacy-respecting analytics to understand site usage. Data is aggregated and anonymized where possible.
  • Email service providers — to deliver newsletters and community updates you've subscribed to.
  • Hosting providers — our website is hosted on secure infrastructure with industry-standard protections.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose your information to protect our rights, privacy, safety, or property, and that of our users or the public.

Business Transfers

If we are involved in a merger, acquisition, or asset sale, your information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.

05. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

  • Essential cookies — required for the website to function properly (session management, security)
  • Analytics cookies — help us understand how visitors interact with our website (page views, traffic sources)
  • Preference cookies — remember your settings and preferences for future visits

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. Most browsers allow you to manage cookie preferences through their settings.

06. Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

  • Account data: retained while your subscription is active and for 30 days after cancellation
  • Payment records: retained as required by applicable tax and financial regulations (typically 7 years)
  • Analytics data: retained in aggregated, anonymized form for up to 26 months
  • Communications: retained for up to 2 years for support and quality purposes
  • Community content: retained while your account is active; you may request deletion

07. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption for all data in transit
  • Secure hosting infrastructure with regular security updates
  • Access controls limiting who can access personal data within our organization
  • Regular security assessments and monitoring
  • Payment processing handled entirely by Whop (PCI-DSS compliant) — we never see or store your payment card details

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

08. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to Access — request a copy of the personal data we hold about you
  • Right to Rectification — request correction of inaccurate or incomplete data
  • Right to Erasure — request deletion of your personal data (subject to legal retention obligations)
  • Right to Restrict Processing — request that we limit how we use your data
  • Right to Data Portability — request a copy of your data in a structured, machine-readable format
  • Right to Object — object to our processing of your personal data, including for marketing
  • Right to Withdraw Consent — where processing is based on consent, withdraw it at any time

For California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA): the right to know what personal information is collected, the right to delete personal information, the right to opt-out of the sale of personal information (we do not sell personal information), and the right to non-discrimination for exercising your privacy rights.

For EEA/UK Residents (GDPR)

If you are in the European Economic Area or United Kingdom, you have rights under the General Data Protection Regulation (GDPR), including all rights listed above. Our legal basis for processing your data includes performance of a contract (your subscription), legitimate interests (improving our Service), and consent (marketing communications).

To exercise any of these rights, please contact us using the information in the "Contact" section below. We will respond to your request within 30 days.

09. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there. Your submission of such information represents your agreement to that transfer. We take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, including using standard contractual clauses where applicable.

10. Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary action.

11. Third-Party Links & Services

Our Service may contain links to third-party websites, services, or applications that are not operated by us, including but not limited to:

  • Whop (community platform and payment processor)
  • verts.ai (AI video creation tool we recommend)
  • Social media platforms (TikTok, YouTube, Instagram, X/Twitter)
  • AI tools and services referenced in our tutorials

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to review the privacy policy of every site you visit. Your interaction with these third-party services is governed by their respective terms and policies.

12. Do Not Track Signals

Some browsers have a "Do Not Track" feature that signals to websites that you do not want to have your online activity tracked. At this time, we do not respond to Do Not Track browser signals. However, you can manage your cookie preferences through your browser settings as described in the Cookies section above.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

For significant changes, we will make reasonable efforts to provide notification, such as a prominent notice on our website or an email to the address associated with your account. Your continued use of the Service after any modifications indicates your acceptance of the updated Privacy Policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Elamen

For privacy-related inquiries, please reach out through our community on Whop or via our website contact form. We aim to respond to all privacy requests within 30 days.

For urgent data protection matters, you may also contact your local data protection authority if you believe your rights have been violated.